1. Scope
This Privacy Policy applies to our website, web application, APIs, dashboards, integrations, support communications, and related services operated under Your App Name. It does not govern third-party services, websites, or platforms that we do not control, even if they connect to our service.
2. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, username, organization name, password hash, profile information.
- Usage information: pages viewed, interactions, click events, timestamps, device/browser metadata, IP address, log files, diagnostics, and crash data.
- Content you provide: text, media, captions, drafts, files, links, settings, comments, support requests, or other content you upload or submit.
- Integration data: information received from connected third-party services when you authorize access.
- Payment data: billing-related metadata when paid services are enabled, usually processed through third-party payment providers.
3. How We Use Information
We may use your information to:
- Provide, operate, maintain, and improve the service.
- Create and manage user accounts and authenticate access.
- Enable integrations and user-requested workflows.
- Analyze performance, troubleshoot errors, monitor abuse, and secure the platform.
- Communicate with you about support, updates, legal notices, and service changes.
- Comply with legal obligations and enforce our terms, policies, and contractual rights.
4. TikTok-Related Data
If you choose to connect TikTok to our service, we may collect and process information made available through TikTok’s authorization flow and permitted scopes. This may include account identifiers, profile details, content metadata, media-related data, publishing permissions, and other information necessary to provide the feature you requested.
- We only access TikTok data after you authorize the connection.
- We use TikTok-related data only to provide the relevant functionality you requested.
- We do not sell TikTok user data.
- We may delete or anonymize TikTok-related data when it is no longer needed for the permitted purpose, subject to legal and operational obligations.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain legitimate business records, resolve disputes, enforce agreements, comply with legal obligations, and protect the security and integrity of our systems.
Retention periods may vary depending on the type of information, the feature used, the sensitivity of the data, and applicable legal requirements.
7. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No system is bulletproof. No transmission or storage method is guaranteed to be 100% secure. You use connected systems and the internet with that reality in mind.
9. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, update, delete, restrict, object to, or export certain personal information. You may also be able to withdraw consent where processing is based on consent.
To exercise privacy-related requests, contact us at [email protected]. We may need to verify your identity before completing certain requests.
10. Children’s Privacy
The service is not intended for children under the minimum age required by applicable law to use the service without parental authorization. If you believe a child has provided personal information to us in violation of applicable law, contact us and we will investigate and take appropriate action.
11. International Transfers
Your information may be processed and stored in countries other than the one in which you reside. Where required, we take appropriate steps to protect data involved in international transfers, consistent with applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated through the service or other appropriate channels.
13. Contact Us
For privacy questions, data requests, or notices related to this Privacy Policy, contact:
- Communik